Privacy Policy

This Privacy Policy explains how O’Brien Plumbing (“we,” “us,” or “our”) collects, uses, and protects information when you use our website and services. By using our website, you agree to the practices described in this policy. We may update this policy from time to time and will indicate the date it was last revised.

Information We Collect

We only collect personal information that you voluntarily provide — such as your name, phone number, email address, and service address — when you contact us, request an estimate, or schedule service. When you visit our website, we may also automatically collect non-identifying usage information such as browser type, pages visited, and general location, which helps us improve our site.

How We Use Your Information

We use your information to respond to your inquiries, schedule and provide plumbing services, send service-related communications, and improve our website and customer experience. We will not sell or rent your personal information to third parties.

How We Share Your Information

We do not share your personal information except with trusted service providers who help us operate our business (for example, scheduling or communications tools), or when required by law. Any providers who access your information are expected to keep it confidential.

Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can set your browser to refuse cookies, though some features of the site may not function properly as a result.

Your Choices

You may request to review, update, or delete the personal information we hold about you, or ask us to stop sending promotional communications, by contacting us at (909) 337-3743.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your information from loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure.

Contact Us

If you have any questions about this Privacy Policy, please contact O’Brien Plumbing at (909) 337-3743. CA ST LIC #792753.